Stress-free Buying

Warranty

We warrant that your SousChef purchase is free from defects in materials and workmanship, and performs satisfactorily. We offer a 1 year warranty for domestic use (from date of purchase) on the SousChef sous vide immersion circulator. For any after-sales queries, please get in touch with us via email. 

Money Back Policy

We offer a 14-Day Money Back Guarantee on any unused items.

Courier costs are not covered by the guarantee, and we charge a R150 admin & restocking fee.

Products can be returned to us, or we can arrange for courier collection. Contact us via email to arrange.