Stress-free Buying


We warrant that your SousChef purchase is free from defects in materials and workmanship, and performs satisfactorily. We offer a 1 year warranty (from date of purchase) on the SousChef sous vide immersion circulator. For any after-sales queries, please get in touch with us via email. 

Money Back Policy

We offer a 14-Day Money Back Guarantee. If for any reason you're not happy with your purchase, we'll take it back, no questions asked.

Courier costs are not covered by the guarantee, and we charge a R100 admin & restocking fee.

Products can be returned to us, or we can arrange for courier collection. Contact us via email to arrange.